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Compliance

Complimentary Ticket Instructions NCAA Bylaw 16.2.1.1 - Institutional Events in the Student-Athlete's Sport.

An institution may provide four complimentary admissions per home or away intercollegiate athletics event to a student-athlete in the sport in which the individual participates (either practices or competes), regardless of whether the student-athlete competes in the contest.

NCAA Bylaw 16.2.1.2.1 - Issuance Procedures.

The individual using the complimentary admission must present identification to the person supervising the use of the pass list at the admission gate. The individual then shall be provided a ticket stub or other identification of a specified reserved seat or seating area or treated as a general-admission ticket holder.

Important Reminders about Complimentary Admissions

  • You may NOT sell or trade your tickets for anything of value
    • You MAY transfer tickets among your teammates
  • We attempt to call guests - Your guests will remain "pending" until they answer or return our call
  • You may NOT provide a ticket to a booster, your employer or professor, or an institutional staff member without OCS approval
  • Managers may NOT add the guests of SAs to their guest lists
  • Complimentary Admissions are paid for and provided to you by the USC Department of Athletics and should not be provided to fans of opponents
    • Guests will be turned away at the gate if they are wearing anything supporting the opposing team and you may lose complimentary admission privileges
  • VIOLATION OF INSTITUTIONAL POLICIES OR NCAA REGULATIONS REGARDING COMPLIMENTARY ADMISSIONS MAY RESULT IN LOSS OF YOUR COMPLIMENTARY ADMISSIONS INDEFINITELY
Using JumpForward for Complimentary Admissions

There are two steps to the complimentary admissions process:
1. Building your guest list
2. Requesting tickets for a game

STEP 1: BUILDING YOUR GUEST LIST

  1. college.jumpforward.com
    1. Username is the email address associated with your JumpForward profile
    2. If you forgot your password click "Click here to reset it"
  2. Hold mouse over "Complimentary Admissions"
  3. Click on "Guests"
  4. Add the following information:
    1. Type: select your relationship to this person. "Child" only refers to YOUR child
    2. First Name
    3. Last Name
    4. Mobile: REQUIRED!
    5. Email
  5. Answer all questions regarding your relationship with your guest
  6. + Add Person
STEP 2: REQUESTING TICKETS FOR A GAME
  1. Hold mouse over "Complimentary Admissions"
  2. Click on "Events"
  3. Select the upcoming game
  4. Select your guest from the drop down boxes
  5. You may transfer your tickets to your teammates
 

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